Every support pro knows that most of their problems could be avoided if their users would just follow a few simple, common sense precautions. If you keep getting calls on corrupted Excel documents, pass around this list of Microsoft-endorsed tips to help users keep their data safe and make your days a little less stressful:
Move radios, fax machines, televisions, stereos, speakers, and other sources of electromagnetic radiation away from computers. If your users are still using floppies, make sure they are not putting them on top of their monitors.Regularly run Norton AntiVirus or another utility to scan for viruses.Store floppy disks in a disk storage container.Don't be a slob—prevent dust from building up around your computer. And, most important, exit Windows before restarting or shutting down a client system